Terms and Conditions

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THIS SITE!  ALL USE OF VIRGOSACRATA.CA WEBSITE IS SUBJECT TO THE FOLLOWING TERMS. ANY USE OF VIRGOSACRATA.CA WEBSITE CONSTITUTES ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS.

Virgo Sacrata reserves the right to add, modify (excluding the third-party copyrighted material), or delete any information on this Website at any time without notice. Our publications and any references to products or services are provided “as is” without any warranty or implied term of any kind.

Misprints and Errors on our Site

We endeavor to provide current and accurate information on our website. Nevertheless, errors and misprints may occur. Accordingly, we reserve the right to reject, correct, cancel or terminate any order for products or services for which the price was incorrectly displayed or where we otherwise displayed erroneous or inaccurate information.

Virgo Sacrata reserves the right to reject, cancel or terminate any order or transaction without any reason or cause, in which case we shall refund to you (without interest) any payment you may already have made for such order or transaction. Such refund shall constitute our sole and exclusive liability, and your sole and exclusive remedy, in respect of such rejection, cancellation or termination.

Limited Warranty Disclaimer

Products Manufactured by the VIRGO SACRATA:

VIRGO SACRATA warrants that products manufactured by VIRGO SACRATA will be free from defects in materials and workmanship under normal use for a period of 12 months from the date of invoice by VIRGO SACRATA unless otherwise stated on the Product labeling and/or instructions.

Product Guidelines

The following guidelines are intended to protect you, and your religious items such as rosaries. Virgo Sacrata is not responsible for any harm to self or others, or unintended consequence related to wearing, storing, or purchasing rosaries and all other religious goods.

  • Keep out of reach of children.
  • Consumers allergic to particular materials should exercise special caution when wearing or handling any specific product.
  • Avoid exposing the rosaries and medals to household cleaners or chlorinated water. These chemicals can damage the item.
  • By purchasing your candles from the Virgo Sacrata you are agreeing that you have read “My Candle Care & Safety Tips“. Virgo Sacrata will not be liable under any circumstances for any loss or injury arising from the use or miss-use of candles at any time.
  • By purchasing any products from the Virgo Sacrata you agree to take proper care and full responsibility and agree to the Virgo Sacrata’s terms and conditions stated on this page.

Indemnification

You agree to indemnify, defend, and hold harmless Virgo Sacrata, its directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Order Returns & Exchanges

Your satisfaction with your purchase of religious items from the Virgo Sacrata is very important to us.  We stand behind the quality of our products and guarantee your satisfaction. Should any of our products have any manufacturing defects, we will either repair or replace free of charge.

Our standard return policy is outlined below:

  • If you need to exchange an item, or file a claim for damages, or obtain replacements for defective items you are required to notify us within 48 hours after delivery in order to to receive a Return Merchandise Authorization (RMA). Do not send any product back without prior approval and an RMA. As soon as you receive an RMA, you must return products within 10 days with the original shipping container, packing material, and your invoice.
  • Upon receipt of the returned items in its original condition, Virgo Sacrata will arrange a replacement, or make a refund within 3 business days.

RETURN OF BOOKS AND DIGITAL MEDIA PRODUCTS (CD,DVD)

All book sales are final. No returns, refunds, or exchanges unless merchandise is defective or damaged in transit.

RETURN OF ROSARIES AND OTHER RELIGIOUS ARTS:

  • If for any reason you are not satisfied, you can return a rosary in its original condition and packaging within 10 days from the date you receive the order. Customized and personalized rosaries are non-refundable.
  • Please note, items that have been manually altered, resized in any way, or not in its original condition cannot be accepted for return.

RETURN OF BEESWAX CANDLES:

If for any reason you are not satisfied, you can return our candles within 15 days from the date you receive the order.